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Return Policy

Return Policy

 

GUARANTEE

It is impossible to guarantee specific results with any of our products. This is primarily because every human being is unique; and just as different people react differently to various diets, climatically conditions, pharmaceutical drugs, etc., and so can react differently with dietary supplements as well. As with all dietary supplements, we recommend that you consult with your health care provider before taking any Herb Shop product. Herb Shop products are not intended to treat, cure, diagnose, or mitigate any disease.

RETURN POLICY
 
The Herb Shop guarantees their products provide the highest quality raw materials, manufactured in compliance with all Federal regulations and are free from any defects or contaminants.
 
If you are dissatisfied with your order for any reason, you can return any unopened items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase.
 
The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below:
 
The Herb Shop
5133 Delhi Ave.
Cincinnati, OH  45238

If you have any problems with your shipment, such as damaged goods, please photograph the damaged products as well as the package in which it was shipped. This is required for us to be able to file a claim with our shipping services and expedite the replacement process for you.